Data We Hold and Why We Hold It
When you open an account, we collect the details you submit — your name, contact number, email address and, where verification is required, identity documentation. If you link a JazzCash or Easypaisa wallet, or process a Raast transfer, we record the transaction reference and amount to
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maintain an accurate account ledger. We do not store your wallet PIN or bank credentials at any point. Device identifiers and browser session data are collected automatically to keep your login session active across mobile and desktop without requiring you to re-enter credentials each time. We
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retain account data for as long as your account remains open and for any additional period required by applicable financial or legal obligations. After account closure, most personal data is deleted or anonymised within a reasonable period, subject to any retention requirements under local law. Availability
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of our services depends on local law and is limited to eligible regions. We do not share your personal data with advertisers or unrelated third parties. Data may be shared with payment processors — including the services that power JazzCash, Easypaisa and Raast transactions — solely
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for the purpose of completing your requested transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.